Accountancy
131
Agriculture, Fishing
2
Finance, Insurance
108
Call Centres
0
Catering & Hospitality
92
Construction, Property
88
Customer services
66
Defence/Armed Forces
62
Education
3
Electronics
58
Engineering, Manufacturing 109
Graduate, Trainees
68
Healthcare & Nursing
68
Human resources
70
IT & Internet
367
Legal
66
Management consultancy 65
Marketing, Advertising, PR 85
Media, Creative
7
Non-profit, Charities
0
Public sector & Services
8
Recruitment sales
74
Retail, Wholesale
86
Restaurant & Food Service 6
Sales
142
Science
15
Secretarial, Administration 23
Security
0
Senior appointments
17
Telecommunications
3
Transport, Logistics
7
Travel, Leisure, Tourism
16
Other
66
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Accountancy Vacancy 1350 |
| Post:Tier 1 Engineer |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
London
|
| The announcement text: |
We are currently seeking a
Tier 1 Engineer
to join our exciting and entrepreneurial company.
The
Tier 1 Engineer’s
primary responsibility is to provide consistent, quality customer support & follow up to all Lloyd Group clients. Address all client requests and incidents via the phone, email and web in a timely manner. Adhere to agreed upon thresholds regarding response times, resolution times and customer satisfaction metrics. Utilize systems to track and escalate all issues to management based on impact and severity. Schedule internal resources efficiently to ensure minimal downtime experienced by clients.
We are looking for motivated Engineers who are seeking an opportunity with a growing company. This is an excellent opportunity to learn the ins-and-outs of the Information Technology industry.
Competencies:
• Customer/Client Focus
• Following Procedures
• Technical Expertise
• Conflict Management
• Attention to Detail
Responsibilities
• Troubleshoot and repair client user issues.
• Perform general maintenance and system administration tasks.
• Document and repair any problems found while visiting client sites.
• Complete project work assigned by their manager.
• Participate in rotating on-call responsibilities.
• Answer telephone calls from clients requiring support.
General Qualifications
• Bachelor’s degree in MIS, Computer Science, or equivalent experience.
• Strong written and verbal communication skills.
• Ability to quickly learn new technologies.
• Willingness to pursue professional certifications.
Technical Qualifications
Basic to Intermediate
• Microsoft Windows Server 2000, 2003, 2008
• Microsoft Windows XP, Vista
• Microsoft Active Directory
• Microsoft Exchange
• Microsoft SQL
• Microsoft Office
• Printer, Workstation, Server Hardware
• Blackberry and Treo/PDA
• Anti-Virus and Anti-Spyware Software
• Citrix
• Cisco PIX and ASA
• Cisco Routers and Switches
• TCP/IP
• DNS
• Data Backup
• Wireless LAN Technology
Our company culture is aligned with our business goal to make people`s lives better, especially the lives of our employees. Lloyd Group promotes a sociable, family oriented work environment.We offer career growth and a competitive salary with a benefits package including paid for certifications, Paid Time Off, medical plans, dental plans, vision plans, 401(k), company funded cell phone and much more!
To Apply for this opportunity, please visit this link:
https://www.Appone.com/MainInfoReq.asp?R_ID=304985
.
We are an Equal Opportunity Employer.
www.lloydgroup.com
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
|
| Contact information |
| Employer: |
GlobalLogic Ukraine
|
| Email: |
jobs@jenbekman.com
|
| Phone: |
8 (044) 492 9693
|
|
| |
Publication date: 2009-11-19 16:21:31
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